Returns & Exchanges

At Laboratorium SVR, we are committed to your skin's health and satisfaction. If you are not completely happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via the online portal or email with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original, unopened packaging, ensuring that all seals are intact to qualify for a refund due to hygiene standards.

• 3.
  Ship to Laboratory

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to the original payment method within 5 to 7 business days.